Return and Refund Policy

5-Day Return Period

We have a 05-day return policy, which means you have 05 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Unpacking Video Recommendation

To expedite the return approval process, we recommend creating an unpacking video when you receive your order. This video can serve as evidence in case there are any discrepancies or defects. Please include clear footage of unboxing, showcasing the product, and highlighting any concerns.

To start a return, you can contact us at support@pralisha.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@pralisha.com.